A WhatsApp chat button for your Shopify store, set up in minutes. Your whole team, your colors, your shoppers’ language, and the product already in the message.
Don’t have a store yet? Sign up for Shopify
Free plan. Pro is $4.99/month or $49.99/year, with a 14-day free trial.
No code and no account to create. Whatme runs inside your Shopify admin.
Add the app from the Shopify App Store. It opens in your admin with a short setup guide.
One per agent, with a name, a role and a message that’s ready to send.
One click opens the theme editor with Whatme turned on. Save, and shoppers can start chatting.
Other apps charge for custom styles and Google Analytics events. With Whatme they’re part of the free plan.
On every page or only on the page types you choose, on desktop, mobile or both.
Up to 10 agents in a welcome panel. Translate every text into your store’s languages.
Next to Add to cart, with the product name and link already in the message.
Colors, icon or text, size and position, with a live preview.
A friendly message after a few seconds, once per visit, with an optional sound.
Every click sent as an event to Google Analytics 4, Google Tag Manager or the Meta Pixel.
Hours for each day and agent. Outside them, hide the agent or show when they’re back, with or without a link.
Clicks by day, agent, page, button and product, right in your Shopify admin. Ask Sidekick what to improve.
Agents, button and product page live on one page inside Shopify, with a live preview. Save, and your store shows the changes.
If your store sells in more than one language, each shopper sees the chat button, the panel, the greeting and the pre-filled message in theirs. Translate them with Translate & Adapt, Shopify’s free translation app, or let it translate them automatically. Whatme shows what’s still missing in each language.
With Pro, show each agent only in the languages they speak.
With Pro, see which agents, pages, buttons and products get the most WhatsApp clicks, for up to the last 90 days. Whatme counts clicks without storing anything about your shoppers.
A shopper who messages you from a product page usually has a question the page didn’t answer. Whatme shows which products get the most clicks, and asks Sidekick, Shopify’s assistant, to compare them with your orders and draft the details each page is missing. Nothing changes in your store until you ask.
Where Sidekick is available in your Shopify admin.
Start free. Upgrade when you want business hours, agents by language and reports.
$0
Free forever
$4.99/month
Or $49.99/year and save 17%
14-day free trial
Billed by Shopify on your store’s invoice. Cancel anytime from the app.
No. Any WhatsApp or WhatsApp Business number works. Whatme uses WhatsApp’s official click-to-chat links, so shoppers start a regular chat with you.
The chat button works with every theme. The product page button needs an Online Store 2.0 theme, like Horizon or Dawn, which covers most current themes. The app tells you if yours is a vintage theme.
The button is a small script with no external libraries, and it loads after the rest of your page. It doesn’t use cookies.
No. Whatme counts clicks without storing who clicked, and the conversation happens in WhatsApp between you and your customer. The privacy policy has the details.
Yes, on the Pro plan. The click report has buttons that open Sidekick with your numbers, so it can tell you which product pages get many questions but few sales and draft better descriptions. The buttons appear only where Sidekick is available in your Shopify admin.
Yes. If your store is published in several languages, translate the button, panel, greeting and messages with Translate & Adapt, Shopify’s free translation app, and each shopper sees them in their language. The online and offline labels come in English, Spanish, French, German, Italian, Portuguese and Dutch. With Pro, you can also show each agent only in some languages.
The buttons disappear from your store right away, and we delete your store’s data when Shopify asks us to, 48 hours later.
Write to us and include your store’s .myshopify.com address, so we can look into it faster. We reply within 1 business day. The help center answers the most common questions.
